Support Knowledge base
.NET Framework 4.8 for TMS 8
TMS 8 has been upgraded to use .NET Framework 4.8. Completing this enables us to make use of the fixes and enhancements that are provided within this version. It also ensures that we remain on a supported version, as per the Microsoft .NET support ...
Data Assurance Module - Identifying and preventing the accidental deletion of data (TMS versions 8.33.0.0 and below)
DA Module – Background information The TMS 8 Data assurance module is an optional module that allows you to ensure that your data is kept GDPR-compliant and Employees are deleted in a timely manner following an elapsed period of time in accordance ...
TMS - European Working Time Directive Features
The TMS Report Writer has a number of standard reports which are used to check that employees' work patterns comply with the EWTD. Please refer to the TMS User Guide, Chapter 21, for details on the directives upon which these new reporting features ...
AutoID Badge designer
6 Maintain badges Maintain badges Select Maintain badges from the System menu, to open this table, which contains all badge designs currently on your system: You can modify an existing badge design by clicking the Modify button. This opens the Badge ...
Obtaining "500 internal server error" details
If the TMS Website encounters an error, it will present you with a "500 internal server error" message with a long error ID. The details of the error are logged in the background. You can find the details of the error message by navigating to ...
Changing the IP Address on a Mitrefinch 900 Series clock or Access control unit.
Log into the Clock’s web server by entering its IP address into the address bar in your browser. Click Login and when prompted enter the daily MFUTIL PIN which can be obtained by contacting the Mitrefinch helpdesk. Click on the link for Network ...
GPS clocking location from a mobile phone
How to enable GPS clocking location from a mobile phone The following TMS version 7 and 8 instructions explain how to enable GPS locations when clocking from a mobile device: 1. Sign into TMS as the MASTER user. 2. Click on System ...
Clearing Anomalies - Start a New Period End
Log into WINTMS and on the menu, go to ADMIN and then Period Ends. Highlight each Work Rule and then select Start New Period Ensure the dates are correct and press OK. Repeat for each Work Rule.
'Use Only Once' Checkbox on Book Absence Screen
The tick box on the book absence screen "use once only" We have had a response from development as to what it does. Please find the explanation below: This was introduced as part of the current day anomalies functionality for current shift ...
No help available
There is currently no help available for this topic. Feel free to browse the rest of our Knowledge Base to see if you can find the answer to your question, or get in touch.
Help with Australian ADP Export Coding
The Report Code is used in REPORTs The Payment Code is used with MFPAYEXP 01 REGULAR 02 OT 03 DT 04 SA (pers Lv AUS) 05 VA (Annual Lv AUS) 07 LSL (LSL Lv AUS) 08 STAT 12 RDO
Need to Create a Report With a Date Prompt
From the Report Writer, Press ADD and give the report a name. On the Modify Report panel, enter a Report Title as desired and add columns 1 , 2. and 3 Next, you will press the OPTIONS button Click on the CALCULATIONS tab and enter the following: ...
Employee in TMS but not in HR Manager
To check the Employee Type License for that employee, select the employee in WINTMS. Then under the Employee Menu, go to Change Employee Type. Then select Set Licence Options. And ensure that the HR Licence is checked.
How to Change the Name Displayed on the Terminal
Here are the steps to change the name displayed on the Terminals. The number of times that you will need to do this is dependent on how many different configuration files you have in use with the Terminals. It may only be ONE configuration file, or ...
TMS 8 licence expiry and renewal
Licence expiry TMS 8 licences generally expire each year. TMS will prompt you when you're getting close to the expiry date with a message similar to the below. Licence renewal request To request a new licence, just log into TMSWeb as a supervisor ...
Spring Time Change - North America
On Sunday March 10th 2019 the clocks will be going FORWARD by 1 hour as part of Daylight Saving Time. The purpose of this document is to ensure that all of your Mitrefinch Terminals are correctly updated with the adjusted time on Sunday morning. The ...
Report That Shows if the Employee Has a Photo
Created a report that will indicate if the employee has a photo or not. Thanks to AF for the calculation syntax. xEmp:='EMPREF='+empref xPic:=HASRECORDSQL[xEmp,TMSEMPIC] Use xPic as a column that will display y or N
Changing the OT Threshold for OT Hours Calculation
The OT threshold for calculating Overtime is set in the ROSTER/SCHEDULE Under System> Roster/Schedule Pick the Schedule Click on Modify Change the Hours in the Other box Click on OK to save
Client Install instructions
Introduction This document explains how to setup TMS/HR Manager on a new PC. It is assumed that TMS/HR Manager is working on other PC(s). Please note that in order to set up a TMS client machine you will need to log into Windows as an ...
How to Unlock a User
From Maintain User> Select the User> Modify In your case we picked Major Sidu Next we went to Set Password . We checked the Unlock Password.
Create New User
From Maintain User> Add We enter the NEW user's Username, in this case SUSANG and pressed OK Next we completed the Edit User screen . We entered the User's Full Name and Profile. We clicked on the Set Password button and gave the User a temp password ...
Delete a Finger Template
Delete a Finger Template 1. Open the WINTMS SHARE folder which is located on the server *if you do not know how to access this location follow these steps: Log into WINTMS Select the Help Menu ...
Adding and changing Users in WINTMS
Adding and changing Users is quite easy. Access Windows TMS and navigate to the System menu and Maintain Users: From the Main Users Details panel, click on Users, this will open the Maintain Users panel. Select the User to change and press Modify: ...
How to Download an Employee to the Terminals
To down the employee to the Terminals; Select the Employee in WINTMS From the Employee Menu, Select the option Download Current Employee
Full Rights for New User
To copy a User, follow the following steps. From the System menu, access Maintain Users The Maintain Users menu is displayed. Select Users, then select the User to copy and press COPY The system will prompt you to enter the NEW User Code and Press ...
Poller Keeps Going Down
I have restarted the Poller and Processor a number of time and they keep stopping - WHY ?? Everything looks OK with Poller and Processor and the TEST completes successfully, but the next day they are stopped WHY ?? Decider to check the Local Security ...