Documents
Onsite Report - Mitrefinch Liability Statement
Please read below regarding Mitrefinch’s liability relating to your on site report being used for fire evacuation purposes. This is brought to our attention by your request to connect a fire alarm contact to our TMS system via a clocking terminal ...
Compatibility Matrix for Mitrefinch products
Last reviewed: June 2020 The below table shows the current state of compatibility between our products and the software required to use them. You can use it to decide what third-party products to use with Mitrefinch software. Software marked as ...
Compatibility Matrix for Mitrefinch Legacy products
Last reviewed: January 2020 The below table shows the current state of compatibility between Mitrefinch’s legacy products (i.e. those that are no longer being actively developed) and the software required to use them. You can use it to decide what ...
Customer Feedback Programme
The Mitrefinch customer feedback programme is a way for us to thank and reward you for your help. We're introducing a new points and rewards system in exchange for your help and feedback. Download the attached guide to learn more.
Mitrefinch UK Support - Christmas and New Year 2020 Opening Hours
Mitrefinch UK Support Christmas & New Year - 2020 Opening Hours Date Support Opening Hours Thursday 24th December 2020 8am till 4pm Friday 25th December 2020 Closed - Bank Holiday Saturday 26th December 2020 Closed - Weekend Sunday 27th December 2020 ...
MF Cloud Data Upload Instructions
Mitrefinch Cloud Data Upload Instructions Click on the following web link: https://mfupload.mitrefinch.co.uk (Please Note: Internet Explorer cannot be used) When prompted enter the provided login details for your site and click on ...
Support and Maintenance Information 2021
At Mitrefinch we are committed to continually improving and evolving our services to you, our valued customers. We’ve been busy over the last few months speaking with and visiting customers to find out what support you value the most. As a result, ...
Mitrefinch Customer Ideas Portal
We are changing the way that you can contribute to our product roadmaps and share your ideas with the Mitrefinch community. Welcome to the Mitrefinch Ideas Portal! Mitrefinch Support Portal How does it work? You will be able to post any ...
Mitrefinch Products Minimum IT Spec
Purpose of this document This document provides the minimum IT specifications that are required to host and run Mitrefinch applications. This document is intended to cover the high-level requirements for the main Mitrefinch applications, ...