Licensing
Version Number Mismatch
When upgrading TMS, you may sometimes encounter the error message "Version number mismatch - please contact support". This error message contains two numbers. The first is the current data version, this is the version that your database has been ...
Upload TMS 8 License Instructions
How to upload a new or updated TMS version 8 Licence The following instructions explain how to apply a new or updated TMS version 8 licence and should be followed via Web TMS. If you do not use Web TMS or cannot access for any reason then please ...
Licensing upload errors
Under certain circumstances it will not be possible for you to upload a licence and an error message will be displayed. The causes of the different errors and warnings you may see are detailed below. Upload - invalid format Attempting to upload any ...
Upload a Licence
To upload a new licence in TMS, first navigate to the Licensing page then click Upload licence in the left-hand navigation pane. The Upload licence page opens. For example: The Upload licence page has a Document location field. Click Browse... to ...
Request a Licence
To request a new licence in TMS, first navigate to the Licensing page then click Email licence request in the left-hand navigation pane. The Email licence request page opens. For example: Click Generate licence request email to open up a draft ...
Temporary Licence
Temporary licence If you have no valid licence, a temporary licence is activated to allow a Supervisor or system administrator access to the Licensing page for a limited period of time. If you are using TMS for the first time without a licence or ...
Licensing
The Licensing page is only available to Supervisors with Licensing enabled in their TMS user profile. The Licensing page in TMS 8 allows you to view information about your existing licence and information about the licences for specific features. In ...