Scheduled messages
Email settings and troubleshooting
This article focuses on the interaction between TMS and an SMTP email server. Many of the settings will require input from your local IT department as these will need to be set up on both the TMS side and the email server side. The "Email" tab The ...
Modify message
The Modify message page allows you to edit the details and options of a Scheduled message you have already created. Additional options are available in the left-hand pane to save a copy of the message, delete a message and send the message now: Save ...
Report selection
Scheduled messages allows reports to be sent as part of a message. This provides a powerful way to automate tasks such as sending out a report of anomalies in their department to a Supervisor every week, or sending an Employee a list of their working ...
Message frequency options
Scheduled messages allows you to set messages to be sent either at a fixed time in the future, or on a recurring schedule. On the Create message page or the Modify message page is a section called Message frequency which allows you to set the ...
Create message
A Supervisor can setup Scheduled messages that will be sent to Employees using this page. Click Create message from the quick actions drop-down menu to open the Create message page. For example: Send details Send by — select from a drop-down list to ...
Send one-time message
A Supervisor can send messages to Employees or other Supervisors using this page. The message sent is a 'one-time' message and will not reoccur as a Scheduled message. Click Send one-time message from the quick actions drop-down menu to open the Send ...
Scheduled messages
The Scheduled messages page is only available to Supervisors with Manage scheduled messages (Web only) enabled in their TMS User profile. The Scheduled messages page allows a Supervisor to send messages to Employees. The message could be a simple ...