Covid-19 Update - A message from Matt Jenkins CEO

Covid-19 Update - A message from Matt Jenkins CEO

Supporting our customers through difficult times

A message from Matt Jenkins, CEO


Dear Customer,

As more and more countries take action to manage and mitigate the impact of coronavirus, its disruptive impact is increasing day by day. We know this is a very unsettling time for everyone.

At Mitrefinch we have been closely monitoring the developments of COVID-19 in order to be able to support our employees and customers and ensure business continuity. We want to assure you that Mitrefinch is open for business.

You, our customers must be at the centre of our considerations. We understand that right now you require our advice, expertise and solutions in order to support your staff, manage your business operations and overcome short-term productivity challenges. We have a fantastic reputation of standing by our customers and delivering results when times are tough, and this is no different.

As an already largely remote and highly connected business, our people and processes are well established to facilitate provision of remote support services and we have comprehensive and well-established business continuity plans to lean on. Where travel, visits or face to face work is essential, we have implemented appropriate measures in alignment with Government advice, therefore unless you hear otherwise from your Account Manager or Mitrefinch representative we currently do not envisage any significant disruption to scheduled works or Support Services.

We’ll keep you updated on any further developments, we’re here to help so, if there is anything, we can support you with; please reach out to your Account Manager or usual Mitrefinch contact.

Matt Jenkins
CEO


    • Related Articles

    • Payroll software and employer systems COVID-19 SSP Changes – Live updates

      Payroll software and employer systems COVID-19 SSP Changes – Live updates Get the latest updates regarding SSP changes relating to payroll software and employment systems here. This page will be updated as and when information is made available to ...
    • Mitrefinch Business Continuity Information for Customers COVID 19

      13th March 2020 Dear Customer, At Mitrefinch we have been closely monitoring the developments of COVID-19 in order to be able to support our employees and customers and ensure business continuity. We want to assure you that Mitrefinch is open for ...
    • Upgrading V8 User manual

      Introduction This article is intended to guide through the six stages required to upgrade an existing installation of Mitrefinch TMS for Windows and WebTMS v8. It is intended for an IT professional who is familiar with the Mitrefinch software ...
    • CEO Pay reporting

      Companies with more than 250 employees are now required to prepare a report comparing the CEO pay to the pay of other employees in the same company. This requirement is part of the Companies (Miscellaneous Reporting) Regulations 2018 (SI 2018/860). ...
    • COVID-19 Support Services

      As the COVID-19 pandemic continues to expand in scale and severity, it’s of no surprise that it will be causing a lot of anxiety and concern to businesses worldwide who are trying to keep on top of the evolving situation, all while trying to keep ...